I got off the phone with a Hostgator tech support person a few days ago and vowed to write a post reminding real estate agents of why we recommend them for real estate website hosting.
Finding a place to host your real estate website or blog is one of the first things you’re confronted with as a new agent, or at least as soon as you’ve decided to get a serious online presence (for many agents that second part comes later on, but it shouldn’t). After trying three other web hosting providers, here’s why we recommend Hostgator for real estate agents:
Good uptime and industry leader: Hostgator has been around since 2002 and has a 99.9% uptime guarantee.
24/7 customer support, including by phone: The phone support option is huge for real estate agents – I just don’t recommend using a web hosting provider that relies only on email or chat. I know that might sound funny from someone who runs an online-based marketing service, but even being more techie than the average real estate professional, if one of my sites is down I want to hear the warm breath of an actual mammal on the other end of the phone as soon as possible.
Hostgator has good phone support etiquette: Twice in the past two weeks I’ve had long calls with support as they investigated an issue (this is not typical, by the way, and one of these issues was due to a mistake on my part). Both times I noticed that when you’re on hold they check back with you every couple of minutes, without fail. There must be some kind of timer that notifies them to check in after a set period of time so that you never feel abandoned.
The support techs are helpful and don’t make you feel stupid: Even though I’m pretty techie and can hold my own with some of the web-spiel, there have been times with other companies when I felt like the support department was sure I was a doofus. (Numerous studies have concluded that this is not the case, I am happy to report.) The Hostgator reps have always been polite and dedicated to resolving the issue I was calling about.
Hostgator has reasonable pricing: This is not the most important criterion, since we all know that cheaper is not always better, but it’s nice that their pricing is very reasonable.
If you have any questions about real estate website hosting, drop us a line or leave a comment below. And here’s the standard affiliate link disclosure:
Just so you know, the link(s) to any companies on this page may be our affiliate link, meaning we get a small share of any purchase price if you buy from them. We think of it as a way for people to say “thank you” for our resources and the time we’ve spent with our toes curled into fists of frustration with the wrong providers, but if you prefer to not use our affiliate link you can always Google the company name and go directly to their site. It’s all good!